Legal
Effective May 24, 2026
These Terms of Service (“Terms”) govern your access to and use of the FalOrb platform, website, and related services (collectively, the “Service”) provided by FalOrb (“FalOrb,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
FalOrb provides multi-location inventory and production management software for manufacturers, including stock tracking, bill-of-materials management, transfer workflows, production planning, alerts, and audit logging. We may update, add to, or remove features over time to improve the Service.
To use the Service, you must create an account and provide accurate information. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorized access. You must be at least 18 years old to use the Service.
The Service uses role-based access (owners, admins, managers, operators) and location-scoped permissions. Account administrators are responsible for assigning, reviewing, and revoking access for users within their organization.
You agree not to:
You retain all rights to data your organization submits to the Service (“Customer Data”). You grant FalOrb a worldwide, non-exclusive license to host, process, and display Customer Data solely to provide and improve the Service. You are responsible for the accuracy, legality, and quality of Customer Data and for ensuring you have the rights necessary to submit it.
FalOrb maintains an immutable audit ledger of stock movements and related events as part of the Service. You acknowledge that these records are designed to be permanent for accountability and compliance.
The Service, including all software, designs, text, graphics, and trademarks, is owned by FalOrb and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved.
If you provide feedback, suggestions, or ideas about the Service, you grant FalOrb a perpetual, royalty-free, worldwide license to use them for any purpose, without obligation to you.
We work to keep the Service available and performant, but we do not guarantee uninterrupted access. We may schedule maintenance and may need to take the Service offline temporarily. Enterprise customers may have specific service-level commitments documented in their order form.
The Service may integrate with third-party services (such as payment processors, scheduling tools, or analytics). Your use of those services is subject to their own terms, and FalOrb is not responsible for third-party services.
Each party agrees to protect the other’s confidential information using reasonable care and to use it only as needed to perform under these Terms. Confidential information does not include information that is or becomes public through no fault of the receiving party, was already known, or is independently developed.
You may cancel your subscription at any time from within the Service. Cancellation takes effect at the end of your current billing period; we do not refund prepaid fees except as required by law. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that creates risk to us or other users. Upon termination, your right to use the Service ends; we will make Customer Data available for export for a reasonable period before deletion.
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, FalOrb disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected.
To the fullest extent permitted by law, FalOrb’s total liability for any claims arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve months immediately preceding the event giving rise to the claim. FalOrb will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or business opportunities, even if advised of the possibility.
You agree to defend, indemnify, and hold harmless FalOrb and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses arising from your use of the Service, your Customer Data, or your breach of these Terms.
These Terms are governed by the laws of the jurisdiction in which FalOrb is established, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction, unless otherwise required by applicable law.
We may update these Terms from time to time. Material changes will be communicated through the Service or by email at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
These Terms, together with any order form or supplemental terms, constitute the entire agreement between you and FalOrb regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Questions about these Terms? Reach us at [email protected].